We thank you for visiting the website   https://bth-ka.co.il/  (hereinafter: “the website“).

The use of the website and/or the purchase of products appearing on the website is subject to and subject to the conditions detailed below:

1. General

• The use of the website and/or the purchase of products through the website constitutes acceptance of the terms and conditions of the regulations and constitutes a binding contractual agreement between the purchasing customer and the website. Therefore, you are asked to carefully read all the instructions of the regulations before using the website.

• Browsing and/or purchasing on the website constitutes your agreement to accept the provisions of these regulations. If you do not agree to any condition of the regulations, please refrain from using the website in general and from making purchases in particular.
• The company reserves the right to prevent access to the site and/or the possibility to make purchases on the site and/or to cancel the participation of a user whose behavior is inappropriate or not according to the regulations of use, or who tries to damage the proper management of the site.  

• These regulations can be changed and/or updated at any time by the company and/or someone on its behalf,  at their sole discretion.

• The chapter titles are provided for the convenience and orientation of the user and will not be used in the interpretation of the regulations.
• The regulations are worded in the masculine language for reasons of convenience only and treat both genders equally.

• The company reserves the right to change the site regulations from time to time in accordance with its sole discretion.

• Products can be ordered by a private customer who has turned 18 and has a credit card valid for the day of use and provided that the personal details he filled in the order form, including e-mail, are correct and complete.

2. Purchasing of Products

• Through the site you will be able to get an impression of a wide variety of products easily and quickly and purchase items from them.
  The products purchased through the site are new products. 

• The products purchased through the site are new products.

• In the event that despite the order, no product(s) will be found in stock and/or in an exceptional case where the order cannot be delivered, the company will not be obligated to deliver the product and the customer will not be obligated for it.

• An incorrect description of the item and/or its price due to a mistake and/or presentation of an image/information that reflects the products inaccurately and/or incorrectly, will not be grounds for charging the company, which does its best to bring you reliable and updated information.

• The photos on the website are for illustration purposes only. The company does its best to present photographs that faithfully reflect the actual appearance of the items, however there may be changes/differences that originate from technical and/or graphic limitations and/or resolutions of computer  screens and the company will not have any responsibility for such differences.

• The company reserves the right to stop and market any item from the variety of items offered on the site at any time and without prior notice without any of the users having any claim and/or demand and/or claim in this regard.

• The purchase on the site is allowed only for personal needs. It is forbidden to purchase on the website items for needs with commercial characteristics (for example, purchase more than 5 items of the same type). The company reserves the right not to honor and/or cancel orders and/or purchases made for commercial purposes, at its sole discretion.

• The company reserves the right to cancel and/or not honor orders and/or purchases made for a purpose of a commercial nature at its sole discretion.

• The company does not guarantee that items displayed on the website will be available in any of the company’s stores or on the company’s website.

3. Pricing and Payment Options
   

• The company reserves the right to change the prices listed on the website, at any time and without prior notice.

• The company does not guarantee that the price stated on the website will be the same as the price of the product on the company’s other websites and/or stores.

• The company does not guarantee that promotions and/or purchase benefits on the website will be the same as promotions and/or benefits on the company’s other websites and/or stores.
• The prices shown are for buyers on the website and for club members / new entrants in the stores.
• The price at which the buyer will be charged through the website is the price stated on the website at the time of the purchase by the buyer.

• The selected products will be added to the “shopping cart” so that at the end of the order you can view its summary confirming the order details entered into the system. This approval does not obligate the website management to provide the products but is intended for the purposes of approval of data reception only.

• Purchase of products here by credit card only. Completion of the purchase process is conditional on the approval of the credit company and verification of the transaction and that the requested products are in stock.

• After placing an order, the credit card details will be checked. If the transaction is not approved, a notification will be sent to the customer in order to arrange the payment.

• Completion of the purchase transaction is also conditional on the requested items being in stock at the time of placing the order. In the event that a certain item is out of stock and/or due to an error in its price/description and/or there is a problem with its delivery, for whatever reason, the company will be entitled to inform the customer of the cancellation of the order in part and/or in full and/or provide the customer with the items in the order according to the existing inventory when making the purchase.

4. Delivery of Products
   

• It is not possible to self-collect orders on the website.
• The delivery of the products will be made within 10-14 business days from the day of completion of the order and/or according to the dates indicated on the website (according to the later date), through a courier company in coordination with the customer plus shipping fees as detailed in the order. The products will be delivered to the address that was entered when placing the order. The regulations of the shipping company will apply to the delivery of the products.

• If the order is returned due to providing incorrect details, the customer will be charged shipping and handling fees.

• The company will not be responsible for any delay or delay in delivery caused by events beyond its control (such as: natural disasters, wars, unusual loads in a shipping company, communication and/or computer malfunctions and/or any other factor resulting from force majeure). The company will give the customer the order number.

• In security-restricted areas or for any reason, it will not be possible to deliver the order to the customer’s home, the website management may deliver the purchased products in a nearby and acceptable place by prior arrangement with the customer.

• Delivery outside Israel’s borders will not be possible.

• The ordered item will be delivered only to the customer. As a condition for receiving the ordered item, he must show the courier an identity card and sign a certificate confirming receipt of the ordered item.

• The item will be delivered to the buyer at the time and at the price defined next to each and every product and in accordance with the delivery regulations of the shipping company. The company is not responsible for loss or malfunction at the company’s shipping contractor (the confirmation of delivery to the shipping contractor will serve as proof of compliance with the conditions).

• There may be delays in deliveries due to circumstances beyond the company’s control such as unusual loads in orders and/or the shipping company (such as special sales days,  BLACK FRIDAY, end of season, etc.).

5. Order Cancellation  

• Without prejudice to the above, a customer may cancel an order he has placed, provided that the purchased products have not been opened and kept in their original packaging, the labels have not been removed from them, they have not been damaged and they have not been used in any way. It is not possible to return items that have been used or whose packaging has been opened – clothing items will only be returned if they carry the original label; Underwear – cancellation according to the provisions of the law.

• The customer may cancel the transaction no later than 14 (fourteen) days from the date of receipt of the product or receipt of the disclosure document in accordance with the provisions of the Consumer Law, whichever is later. 

• It is not possible to cancel the purchase of items that have been damaged in any way and/or that have been used in any way.
•  The applicant must present an original transaction invoice to cancel a transaction made through the website.
• The company is entitled to cancel a transaction and return the customer’s money (if charged) in the event that a pen error was made, either in the price of the product or in the description of the product. 

It will be clarified that, the company will not return the money paid by him to the buyer and will not cancel his charge, before the buyer returns to its possession the items for which the cancellation of the purchase is requested.

• Items purchased through the website will not be returned, other than due to a defect, except in the cases stipulated by law as detailed above.

• In the event of cancellation of a transaction due to a defect in the ordered item and/or incompatibility and/or non-delivery on time and/or due to any other violation of the regulations by the company, the following instructions will apply:

(1)  The company will return to the buyer within 14 days of receiving the cancellation notice, that part of the transaction price paid by the buyer, cancel the buyer’s charge due to the transaction and give him a copy of the charge cancellation notice, and will not charge the buyer any cancellation fees.

It should be emphasized that the company will not return to the buyer any money paid by him and will not cancel his charge, before the item(s) that the buyer requests to cancel his purchase is at its disposal.

6. Returns and Exchanges

• Items purchased on the site cannot be exchanged.
• If you want to return an item you ordered on the website and it was delivered to you, we will allow you a period of 14 days from the date the order was delivered to cancel the transaction.
• Used items cannot be returned.
• Items of underwear, including swimwear, cannot be returned.
• You can receive a credit/refund to the credit card where the transaction was made or a check within 14 business days from the moment the product is returned. We will cancel the transaction with the credit company, so there is no need to contact them directly.
• The return of products can be done by returning the products to the branch by the customer according to the brand purchased for Kiwi Kids/Honigman Kids/Yiddishkeit stores.

• Money back
• Important to know! In order to return a product:  you must come   to the branch  closest to your home with an original invoice and the credit card with which the purchase was made, when the product(s) is returned in the original packaging and is/are completely new, without any signs of use and with the original label.

7. Intellectual Property

• All copyrights and intellectual property related to the website are owned by the company and no other person and/or entity shall have any right, including right of use and/or demand and/or claim against the company and/or against anyone on its behalf regarding these rights.

• Do not copy, reproduce, distribute, sell, market, translate and/or make any commercial and/or other use of any information from the website, without obtaining the permission and consent of the company in advance in writing.

8. Confidentiality, privacy policy and information security 

• The company undertakes to maintain the confidentiality of the customer’s details and not to transfer them to any other party, insofar as the law does not require the site to provide such details. The customer’s information will be used to enable the purchase.

• Transactions that will be carried out completely online will be secured using acceptable precautions in order to save and secure the information as much as possible and the transfer of credit card numbers will be done according to a standard, however, in cases that are not under the control of the website management or stemming from force majeure, the website management will not be responsible for any damage, indirect or direct or any if this information is lost and/or used unauthorized.

• The company undertakes not to make use of the user’s information on the website except for the purpose of carrying out the transactions, as stated in these regulations. The aforementioned does not limit the company and/or anyone on its behalf from using non-identifying information, which does not concern any specific user (for example: the number of users on the website, their distribution, etc.), and this use will be permitted.

• The laws of the State of Israel will apply to this regulation and any dispute in connection with it will be brought to a decision in the competent judicial court in Tel Aviv only.

• The use of the website is done at the sole responsibility of the user. It is clarified that the company and/or anyone on its behalf will not be responsible for any direct or indirect damage caused to the user and/or to the buyer and/or to a third party as a result of using the website.

• The company reserves the right to change these regulations from time to time, without giving any prior notice. Only the instructions that will be published in the website regulations, when an action is performed by the user, will apply to that action, and will bind the user and the company and/or anyone on its behalf.

• It is hereby agreed that the records of the company’s data processing computer will be prima facie evidence of the existence of the transactions, and all their details.

• It is hereby clarified that in any case of contradiction and/or difference between the provisions of these regulations and any other publication, the provisions of these regulations shall prevail.

11. Prohibition of illegal use of the website
 

12. Termination of engagement